We schedule maintenance activities to make improvements to myGovID. This may impact myGovID in part or in full at the following times:
| Impacted service | Start time | End time |
|---|---|---|
| Verification of Queensland marriage and birth certificates unavailable | Saturday 22 June 2024 12:00 am AEST | Monday 24 June 2024 9:00 am AEST |
| myGovID app | Saturday 22 June 2024 11:30 pm AEST | Sunday 23 June 2024 4:40 am AEST |
| Verification of Australian Visa, ImmiCard and Citizenship certificate unavailable | Monday 24 June 2024 5:00 am AEST | Monday 24 June 2024 8:00 am AEST |
A message will appear in the myGovID app to inform you when the system is unavailable.
This maintenance is in addition to ATO system maintenance which may impact the performance of myGovID.
Troubleshooting
If you’re experiencing a system issue or receive an error message, visit Help.