Connecting your myGovID to myGov
You can connect your myGovID to your myGov account and use it to sign in to your myGov account. To find out how to connect your myGovID see Using myGovID with myGov.
For a list of more than 140 online services you can access using your myGovID see Where to use it.
You didn't receive your four-digit code
If you've bookmarked a myGovID log in page, delete the bookmark and close the browser. Open a new browser and begin at the service you were trying to access.
Service session times when logging in with myGovID
Once you're logged in, the timing of your session will depend on the service you're accessing and how long you remain active. If you're inactive for a certain amount of time you will automatically be asked to log in again.
For a list of participating government online services see Where to use it.
Mobile coverage
You don’t need mobile phone coverage to use the myGovID app; however, you do require a stable internet connection.
If you are experiencing issues with your internet connection, try an alternative connection that is more reliable (wi-fi, cellular or mobile broadband).
Selecting myGovID as your Digital Identity
You may have noticed changes to the login process when accessing some government online services with your myGovID. This is because myGovID is part of the wider Australian Government Digital Identity System.
You’ll be given the option to select myGovID as your Digital Identity. You’ll need to provide consent to share the information presented onscreen with the service you’re accessing. Depending on the online service you are accessing, this can be limited to your name, date of birth and contact details.
The Australian Government Digital Identity System provides additional privacy and security assurances for you. The service you’re accessing won’t know you’re using myGovID, and your myGovID won’t know what service you’re accessing. Your personal information will also remain encrypted and secure.